Privacy Policy

Welcome to Lexora Realty (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lexorarealty.com or interact with our digital advertisements (Facebook/Instagram Ads, Google Ads).

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing interest in our real estate projects. This includes:

  • Personal Identification Information: Name, Phone Number, Email Address.
  • Property Preferences: Budget, Preferred Location (e.g., Wagle Estate), Configuration (2 BHK/3 BHK), and buying timeline.
  • Technical Data: IP address, browser type, and operating system when you visit our website.

2. How We Use Your Information

We use the data we collect for the following specific purposes:

  1. To Process Your Inquiry: To contact you via Phone, WhatsApp, or Email regarding the property details, cost sheets, and floor plans you requested.
  2. Marketing & Updates: To send you relevant updates about price drops, new launches, or special offers in Wagle Estate and surrounding areas.
  3. Ad Optimization: To measure the effectiveness of our marketing campaigns on platforms like Meta (Facebook/Instagram) and Google.

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service Providers: With trusted third-party tools we use to manage our business (e.g., CRM software, WhatsApp Business API providers like Wati/AiSensy) solely for the purpose of communicating with you.
  • Legal Requirements: If required by law or to respond to valid legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as the Facebook Pixel and Google Analytics) to track the activity on our website and hold certain information.

  • Advertising: These tools help us show you relevant ads on social media based on your interest in our properties.
  • Opt-Out: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5. Your Rights (DPDP Act Compliance)

In accordance with Indian regulations, you have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request that we correct any inaccurate information.
  3. Withdraw Consent: You may opt-out of receiving marketing communications from us at any time by replying “STOP” on WhatsApp or clicking the “Unsubscribe” link in our emails.

6. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception.

7. Contact Us / Grievance Officer

If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Lexora Realty

  • Email: info@lexorarealty.com
  • Phone: 7977843895
  • Address: 1403,Lodha Grande, Lodha Casa Royale, Saket Road, Balkum, Thane (West)